Incident
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XML Elements
- IncidentID
- Title
- Entity
- Creator
- Owner
- AssignedProblems
- Type
- ASPFieldServiceTech
- OccurrenceDate
- CreatedDate
- CloseDate
- RepairDurationTime
- ResponseTime
- DownTimeForService
- CustomerSupportNumber
- TopLevelPart
- ResponsibleParts
- ResponsiblePart
- Chargeable
- UnderWarranty
- WarrantyOverride
- CustomerRequestedFeedback
- Statuses
- Status
- Categories
- Category
- SystemStatuses
- SystemStatus
- ReportTypes
- ReportType
- SystemStatus
- RepairReplace
- ActualCriticality
- PotentialCriticality
- Criticality
- Team Members
- Actions
- Details
{{{1}}} <!DOCTYPE Incidents SYSTEM "Incident.dtd"[]>}} <Incidents xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">}}
<ExportData> <ReportGenerated> 09/14/2013 03:35 PM </ReportGenerated> <GeneratedBy> <FirstName> </FirstName> <LastName> </LastName> <Login> </Login>}} </GeneratedBy> <GMTOffset> -7 </GMTOffset> </ExportData> <Incident> <IncidentID> TI-1 </IncidentID> <Title> Test Incident </Title> <Entity> <EntityID> 1 </EntityID> <EntityName> Test Entity </EntityName> </Entity> <Creator> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </Creator> <Owner> <FirstName> Sam </FirstName> <LastName> User </LastName> <Login> SUSER </Login> </Owner> <AssignedProblems> <ProblemID> PR-1 </ProblemID> </AssignedProblems> <Type> <Issue IssueTypeID = "20" > <Description> Serialized Incident </Description> </Issue> </Type> <ASPFieldServiceTech> <CustomerID> 1 </CustomerID> <FirstName> Sally </FirstName> <LastName> User </LastName> </ASPFieldServiceTech> <OccurrenceDate> <Year> 2013 </Year> <Month> 6 </Month> <Day> 19 </Day> <Hour> 20 </Hour> <Minute> 21 </Minute> <Second> 0 </Second> <FormattedDate> 06/19/2013 01:21 PM </FormattedDate> </OccurrenceDate> <CreatedDate> <Year> 2013 </Year> <Month> 6 </Month> <Day> 17 </Day> <Hour> 20 </Hour> <Minute> 21 </Minute> <Second> 51 </Second> <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> </CreatedDate> <CloseDate /> <ResponseTime> 1170 </ResponseTime> <DownTimeForService> 1175 </DownTimeForService> <RepairDurationTime> 12 </RepairDurationTime> <CustomerSupportNumber> CSI-1 </CustomerSupportNumber> <TopLevelPart> <PartID> 1 </PartID> <PartName> XFRACAS </PartName> <PartNumber> XFRACAS </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 1 </SerialHID> <SerialNumber> 1 </SerialNumber> <HID> 1 </HID> <TimeMetric1> 17 </TimeMetric1> <TimeMetric2> 245 </TimeMetric2> <TimeMetric3> 2222 </TimeMetric3> </TopLevelPart> <ResponsibleParts> <ResponsiblePart> <Part> <PartID> 2 </PartID> <PartName> Action </PartName> <PartNumber> Action </PartNumber> <PartVersion /> <RetiredDate /> </Part> <ResponsibleUser /> </ResponsiblePart> </ResponsibleParts> <Chargeable> No </Chargeable> <UnderWarranty> No </UnderWarranty> <WarrantyOverride /> <CustomerRequestedFeedback> No </CustomerRequestedFeedback> <ServiceResponseDate> <Year> 2013 </Year> <Month> 8 </Month> <Day> 7 </Day> <Hour> 23 </Hour> <Minute> 52 </Minute> <Second> 0 </Second> <FormattedDate> 08/07/2013 04:52 PM </FormattedDate> </ServiceResponseDate> <UnitLocation> AGCO </UnitLocation> <Address> <AddressLine1> 123 Fake St. </AddressLine1> <AddressLine2 /> <City> Tucson </City> <State> Arizona </State> <Country> United States </Country> <ZipCode> 85710 </ZipCode> <Location> TUS </Location> </Address> <Statuses> <Status> {{{1}}}
10
<Description> Under Review</Description> </Issue> <Date> <Year> 2013 </Year> <Month> 7 </Month> <Day> 1 </Day> <Hour> 15 </Hour> <Minute> 49 </Minute> <Second> 34 </Second> <FormattedDate> 07/01/2013 08:49 AM </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </UpdatedBy> <Retired> No </Retired> </Status> <Status> <Issue IssueTypeID = "8" >
01
<Description> Open/New </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 6 </Month> <Day> 17 </Day> <Hour> 20 </Hour> <Minute> 21 </Minute> <Second> 51 </Second> <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </UpdatedBy> <Retired> Yes </Retired> </Status> </Statuses> <Categories> <Category> <Issue IssueTypeID = "21" > <Description> Cleanup </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 6 </Month> <Day> 17 </Day> <Hour> 20 </Hour> <Minute> 21 </Minute> <Second> 51 </Second> <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </UpdatedBy> <Retired> No </Retired> <Chargeable> No </Chargeable> </Category> </Categories> <SystemStatuses> <SystemStatus> <Issue IssueTypeID = "14" >
40
<Description> Running}} </Description> </Issue> <Date> <Year> 2013}} </Year> <Month> 8}} </Month> <Day> 2}} </Day> <Hour> 15}} </Hour> <Minute> 39}} </Minute> <Second> 16}} </Second> <FormattedDate> 08/02/2013 08:39 AM}} </FormattedDate> </Date> <Retired> No}} </Retired> </SystemStatus> <SystemStatus> <Issue IssueTypeID = "14" >
40}}
<Description> Running}} </Description> </Issue> <Date> <Year> 2013}} </Year> <Month> 7}} </Month> <Day> 30}} </Day> <Hour> 15}} </Hour> <Minute> 6}} </Minute> <Second> 59}} </Second> <FormattedDate> 07/30/2013 08:06 AM}} </FormattedDate> </Date> <Retired> Yes}} </Retired> </SystemStatus> <SystemStatus> </SystemStatuses> <ReportTypes> <ReportType> <Issue IssueTypeIDa = "38" > <Description> Prerelease or Staging}} </Description> </Issue> <Date> <Year> 2013}} </Year> <Month> 6}} </Month> <Day> 17}} </Day> <Hour> 20}} </Hour> <Minute> 21}} </Minute> <Second> 51}} </Second> <FormattedDate> 06/17/2013 01:21 PM}} </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe}} </FirstName> <LastName> User}} </LastName> <Login> JUSER}} </Login> </UpdatedBy> <Retired> No}} </Retired> </ReportType> </ReportTypes> <RepairReplaces> {{{1}}} > <OldPart> <PartID> 1}} </PartID> <PartName> XFRACAS}} </PartName> <PartNumber> XFRACAS}} </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 1}} </SerialHID> <SerialNumber> 1}} </SerialNumber> </OldPart> <FailureAnalyses /> <PartDisposition /> <RMAReceivedDate /> <ChangeDate> <Year> 2013}} </Year> <Month> 7}} </Month> <Day> 30}} </Day> <Hour> 15}} </Hour> <Minute> 7}} </Minute> <Second> 1}} </Second> <FormattedDate> 07/30/2013 08:07 AM}} </FormattedDate> </ChangeDate> <StartingAge> 0}} </StartingAge> <HoursToFailure> 17.00}} </HoursToFailure> </RepairReplace> <RepairReplace PartOrder = "1" > <OldPart> <PartID> 3}} </PartID> <PartName> Action List}} </PartName> <PartNumber> Action List}} </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 2}} </SerialHID> </OldPart> <NewPart> <PartID> 4}} </PartID> <PartName> Action List2}} </PartName> <PartNumber> Action List2}} </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 3}} </SerialHID> </NewPart> <PartFailure> <FailureType> {{{1}}} > <Description> Collateral Failure}} </Description> </Issue> </FailureType> </PartFailure> <FailureAnalyses /> <PartDisposition> {{{1}}}
1
}} <Description> Send to Reman}} </Description> </Issue> </PartDisposition> <RMAReceivedDate /> <ChangeDate> <Year> 2013}} </Year> <Month> 7}} </Month> <Day> 31}} </Day> <Hour> 23}} </Hour> <Minute> 2}} </Minute> <Second> 44}} </Second> <FormattedDate> 07/31/2013 04:02 PM}} </FormattedDate> </ChangeDate> <StartingAge> 0}} </StartingAge> <HoursToFailure> 17.00}} </HoursToFailure> </RepairReplace> </RepairReplaces> <Criticalities> <Criticality> <SelectedCriticalityIssue> {{{1}}} >
1}}
<Description> Value 1}} </Description> </Issue> </SelectedCriticalityIssue> <CriticalityType> <CritTypeName> Criticality Example}} </CritTypeName> <CritTypeDescription> Criticality Example }} </CritTypeDescription> </CriticalityType> <CriticalityStep> 1}} </CriticalityStep> <CriticalityDisplayOrder> 2}} </CriticalityDisplayOrder> </Criticality> </Criticalities> <TeamMembers> <TeamMember> <MemberUser> <FirstName> Bob}} </FirstName> <LastName> User }} </LastName> <Login> BUSER}} </Login> </MemberUser> <MemberRole> {{{1}}} > <Description> Software Engineer}} </Description> </Issue> </MemberRole> </TeamMember> <TeamMember> <MemberUser> <FirstName> Sam}} </FirstName> <LastName> User}} </LastName> <Login> SUSER}} </Login> </MemberUser> <MemberRole> {{{1}}} > <Description> Project Lead}} </Description> </Issue> </MemberRole> </TeamMember> </TeamMembers> <Actions /> <Details /> </Incident>
</Incidents>