Incident.Status

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XML Element

<Status>

<Issue IssueTypeID=”8”= >
<Description />
</Issue>
<Date>
<Year />
<Month />
<Day />
<Hour />
<Minute />
<Second />
<FormattedDate />
</Date>
<UpdatedBy />
<Retired />

</Status>


Description

  • At least one Status element is required. The Status element must contain an existing Issue element with an IssueTypeID equal to 8 (Incident State) or 48 (Incident State Closed) and a valid Date element. If the InsertIncidentIssues setting is enabled and an existing issue is not found, a new issue will be inserted.
  • The Date element is required and must be a valid date.
  • The Retired element is optional. If present, it must contain a “Yes” or “No” value. If the value is empty, the default value will be “No”.
  • The UpdatedBy element is optional. If present, it must contain a Login element that matches an existing user. If not present, then the user doing the import will be used.