Incident.Status
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XML Element
<Status>
- <Issue IssueTypeID=”8”= >
- <Description />
- </Issue>
- <Date>
- <Year />
- <Month />
- <Day />
- <Hour />
- <Minute />
- <Second />
- <FormattedDate />
- </Date>
- <UpdatedBy />
- <Retired />
</Status>
Description
- At least one Status element is required. The Status element must contain an existing Issue element with an IssueTypeID equal to 8 (Incident State) or 48 (Incident State Closed) and a valid Date element.
- The Date element is required and must be valid date.
- The Retired element is optional. If present it must contain a “Yes” or “No” value. If the value is empty the default value will be “No”
- The UpdatedBy element is optional. If present it must contain a Login element that matches an existing user. If not present then the user doing the import will be used.