Problem.Incident: Difference between revisions
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John Leavitt (talk | contribs) No edit summary |
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{{Template:XFRACAS.XML.Import.Doc.Class|Problem|Problem}} | {{Template:XFRACAS.XML.Import.Doc.Class|Problem|Problem}} | ||
===XML Element=== | ===XML Element=== | ||
<Incident> | <[[Incident]]> | ||
: <IncidentID /> | : <[[Incident.IncidentID|IncidentID]]/> | ||
: <ReportType /> | : <[[Incident.ReportType|ReportType]]/> | ||
: <CategoryType /> | : <CategoryType /> | ||
: <ReportIssue> | : <ReportIssue> | ||
| Line 17: | Line 17: | ||
:: </Issue> | :: </Issue> | ||
: </CategoryIssue> | : </CategoryIssue> | ||
</Incident> | </[[Incident]]> | ||
| Line 32: | Line 32: | ||
* The CategoryType (String) element is optional. Its value will be “Chargeable” (IsssueTypeID=20) or “Non Chargeable” (IssueTypeID=21). Export only. | * The CategoryType (String) element is optional. Its value will be “Chargeable” (IsssueTypeID=20) or “Non Chargeable” (IssueTypeID=21). Export only. | ||
* The ReportIssue element is optional and if present must contain an issue with an IssueTypeID equal to 38 (Incident Report Type). Export only. | * The ReportIssue element is optional and, if present, must contain an issue with an IssueTypeID equal to 38 (Incident Report Type). Export only. | ||
* The CategoryIssue element is optional and if present must contain an issue with an IssueTypeID equal to 20 (Chargeable) or 21 (Non Chargeable). Export only. | * The CategoryIssue element is optional and, if present, must contain an issue with an IssueTypeID equal to 20 (Chargeable) or 21 (Non Chargeable). Export only. | ||
Revision as of 18:48, 22 October 2013
XML Element
<Incident>
- <IncidentID/>
- <ReportType/>
- <CategoryType />
- <ReportIssue>
- <Issue IssueTypeID=”38”>
- <Description />
- </Issue>
- <Issue IssueTypeID=”38”>
- </ReportIssue>
- <CategoryIssue>
- <Issue IssueTypeID= >
- <Description />
- </Issue>
- <Issue IssueTypeID= >
- </CategoryIssue>
</Incident>
Description
- The Incident element is optional.
- The IncidentID element is required. It must contain an existing incident ID.
- The ReportType (String) element is optional. Its value will be “Incident State” (IssueTypeID=8) or “Incident State Closed” (IssueTypeId=48).
- Export only.
- The CategoryType (String) element is optional. Its value will be “Chargeable” (IsssueTypeID=20) or “Non Chargeable” (IssueTypeID=21). Export only.
- The ReportIssue element is optional and, if present, must contain an issue with an IssueTypeID equal to 38 (Incident Report Type). Export only.
- The CategoryIssue element is optional and, if present, must contain an issue with an IssueTypeID equal to 20 (Chargeable) or 21 (Non Chargeable). Export only.