Incident

XML Elements

• IncidentID
• Title
• Entity
• Creator
• Owner
• AssignedProblems
• Type
• ASPFieldServiceTech
• OccurrenceDate
• CreatedDate
• CloseDate
• RepairDurationTime
• ResponseTime
• DownTimeForService
• CustomerSupportNumber
• TopLevelPart
• ResponsibleParts
• ResponsiblePart
• Chargeable
• UnderWarranty
• WarrantyOverride
• CustomerRequestedFeedback
• Statuses
• Status
• Categories
• Category
• SystemStatuses
• SystemStatus
• ReportTypes
• ReportType
• SystemStatus
• RepairReplace
• ActualCriticality
• PotentialCriticality
• Criticality
• Team Members
• Actions
• Details

{{{1}}} <!DOCTYPE Incidents SYSTEM "Incident.dtd"[]>}} <Incidents xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">}}

  <ExportData> 
    <ReportGenerated> 09/14/2013 03:35 PM </ReportGenerated> 
    <GeneratedBy> 
      <FirstName>   </FirstName> 
      <LastName>   </LastName> 
      <Login> </Login>}}
    </GeneratedBy> 
    <GMTOffset> -7 </GMTOffset> 
  </ExportData> 
  <Incident> 
    <IncidentID> TI-1 </IncidentID> 
    <Title> Test Incident </Title> 
    <Entity> 
      <EntityID> 1 </EntityID> 
      <EntityName> Test Entity </EntityName> 
    </Entity> 
    <Creator> 
      <FirstName> Joe </FirstName> 
      <LastName> User </LastName> 
      <Login> JUSER </Login> 
    </Creator> 
    <Owner> 
      <FirstName> Sam </FirstName> 
      <LastName> User </LastName> 
      <Login> SUSER </Login> 
    </Owner> 
    <AssignedProblems> 
      <ProblemID> PR-1 </ProblemID> 
    </AssignedProblems> 
    <Type> 
      <Issue  IssueTypeID = "20"  > 
        <Description> Serialized Incident </Description> 
      </Issue> 
    </Type> 
    <ASPFieldServiceTech> 
      <CustomerID> 1 </CustomerID> 
      <FirstName> Sally </FirstName> 
      <LastName> User </LastName> 
    </ASPFieldServiceTech> 
    <OccurrenceDate> 
      <Year> 2013 </Year> 
      <Month> 6 </Month> 
      <Day> 19 </Day> 
      <Hour> 20 </Hour> 
      <Minute> 21 </Minute> 
      <Second> 0 </Second> 
      <FormattedDate> 06/19/2013 01:21 PM </FormattedDate> 
    </OccurrenceDate> 	
    <CreatedDate> 
      <Year> 2013 </Year> 
      <Month> 6 </Month> 
      <Day> 17 </Day> 
      <Hour> 20 </Hour> 
      <Minute> 21 </Minute> 
      <Second> 51 </Second> 
      <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> 
    </CreatedDate> 
    <CloseDate /> 
    <ResponseTime> 1170 </ResponseTime> 
    <DownTimeForService> 1175 </DownTimeForService> 
    <RepairDurationTime> 12 </RepairDurationTime> 
    <CustomerSupportNumber> CSI-1 </CustomerSupportNumber> 
    <TopLevelPart> 
      <PartID> 1 </PartID> 
      <PartName> XFRACAS </PartName> 
      <PartNumber> XFRACAS </PartNumber> 
      <PartVersion /> 
      <RetiredDate /> 
      <SerialHID> 1 </SerialHID> 
      <SerialNumber> 1 </SerialNumber> 
      <HID> 1 </HID> 
      <TimeMetric1> 17 </TimeMetric1> 
      <TimeMetric2> 245 </TimeMetric2> 
      <TimeMetric3> 2222 </TimeMetric3> 
    </TopLevelPart> 
    <ResponsibleParts> 
      <ResponsiblePart> 
        <Part> 
          <PartID> 2 </PartID> 
          <PartName> Action </PartName> 
          <PartNumber> Action </PartNumber> 
          <PartVersion /> 
          <RetiredDate /> 
        </Part> 
        <ResponsibleUser /> 
      </ResponsiblePart> 
    </ResponsibleParts> 
    <Chargeable> No </Chargeable> 
    <UnderWarranty> No </UnderWarranty> 
    <WarrantyOverride /> 
    <CustomerRequestedFeedback> No </CustomerRequestedFeedback> 
    <ServiceResponseDate> 
      <Year> 2013 </Year> 
      <Month> 8 </Month> 
      <Day> 7 </Day> 
      <Hour> 23 </Hour> 
      <Minute> 52 </Minute> 
      <Second> 0 </Second> 
      <FormattedDate> 08/07/2013 04:52 PM </FormattedDate> 
    </ServiceResponseDate> 
    <UnitLocation> AGCO </UnitLocation> 
    <Address> 
      <AddressLine1> 123 Fake St. </AddressLine1> 
      <AddressLine2 /> 
      <City> Tucson  </City> 
      <State> Arizona </State> 
      <Country> United States </Country> 
      <ZipCode> 85710 </ZipCode> 
      <Location> TUS </Location> 
    </Address> 
   <Statuses> 
      <Status> 
        {{{1}}} 
           10  
          <Description>  Under Review</Description> 
        </Issue> 
        <Date> 
          <Year> 2013 </Year> 
          <Month> 7 </Month> 
          <Day> 1 </Day> 
          <Hour> 15 </Hour> 
          <Minute> 49 </Minute> 
          <Second> 34 </Second> 
          <FormattedDate> 07/01/2013 08:49 AM </FormattedDate> 
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe </FirstName> 
          <LastName> User </LastName> 
          <Login> JUSER </Login> 
        </UpdatedBy> 
        <Retired> No </Retired> 
      </Status> 
      <Status> 
        <Issue  IssueTypeID = "8"  > 
           01  
          <Description> Open/New </Description> 
        </Issue> 
        <Date> 
          <Year> 2013 </Year> 
          <Month> 6 </Month> 
          <Day> 17 </Day> 
          <Hour> 20 </Hour> 
          <Minute> 21 </Minute> 
          <Second> 51 </Second> 
          <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> 
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe  </FirstName> 
          <LastName> User </LastName> 
          <Login> JUSER </Login> 
        </UpdatedBy> 
        <Retired> Yes </Retired> 
      </Status> 
    </Statuses> 
    <Categories> 
      <Category> 
        <Issue  IssueTypeID = "21"  > 
          <Description> Cleanup </Description> 
        </Issue> 
        <Date> 
          <Year> 2013 </Year> 
          <Month> 6 </Month> 
          <Day> 17 </Day> 
          <Hour> 20 </Hour> 
          <Minute> 21 </Minute> 
          <Second> 51 </Second> 
          <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> 
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe </FirstName> 
          <LastName> User </LastName> 
          <Login> JUSER </Login> 
        </UpdatedBy> 
        <Retired> No </Retired> 
        <Chargeable> No </Chargeable> 
      </Category> 
    </Categories> 
   <SystemStatuses> 
      <SystemStatus> 
        <Issue  IssueTypeID = "14"  > 
            40   
          <Description> Running}} </Description> 
        </Issue> 
        <Date> 
          <Year> 2013}} </Year> 
          <Month> 8}} </Month> 
          <Day> 2}} </Day> 
          <Hour> 15}} </Hour> 
          <Minute> 39}} </Minute> 
          <Second> 16}} </Second> 
          <FormattedDate> 08/02/2013 08:39 AM}} </FormattedDate> 
        </Date> 
        <Retired> No}} </Retired> 
      </SystemStatus> 
      <SystemStatus> 
        <Issue  IssueTypeID = "14"  > 
           40}}  
          <Description> Running}} </Description> 
        </Issue> 
        <Date> 
          <Year> 2013}} </Year> 
          <Month> 7}} </Month> 
          <Day> 30}} </Day> 
          <Hour> 15}} </Hour> 
          <Minute> 6}} </Minute> 
          <Second> 59}} </Second> 
          <FormattedDate> 07/30/2013 08:06 AM}} </FormattedDate> 
        </Date> 
        <Retired> Yes}} </Retired> 
      </SystemStatus> 
      <SystemStatus> 
     </SystemStatuses> 
     <ReportTypes> 
      <ReportType> 
        <Issue  IssueTypeIDa = "38"  > 
          <Description> Prerelease or Staging}} </Description> 
        </Issue> 
        <Date> 
          <Year> 2013}} </Year> 
          <Month> 6}} </Month> 
          <Day> 17}} </Day> 
          <Hour> 20}} </Hour> 
          <Minute> 21}} </Minute> 
          <Second> 51}} </Second> 
          <FormattedDate> 06/17/2013 01:21 PM}} </FormattedDate> 
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe}} </FirstName> 
          <LastName> User}} </LastName> 
          <Login> JUSER}} </Login> 
        </UpdatedBy> 
        <Retired> No}} </Retired> 
      </ReportType> 
    </ReportTypes> 
    <RepairReplaces> 
      {{{1}}}  > 
        <OldPart> 
          <PartID> 1}} </PartID> 
          <PartName> XFRACAS}} </PartName> 
          <PartNumber> XFRACAS}} </PartNumber> 
          <PartVersion /> 
          <RetiredDate /> 
          <SerialHID> 1}} </SerialHID> 
          <SerialNumber> 1}} </SerialNumber> 
        </OldPart> 
        <FailureAnalyses /> 
        <PartDisposition /> 
        <RMAReceivedDate /> 
        <ChangeDate> 
          <Year> 2013}} </Year> 
          <Month> 7}} </Month> 
          <Day> 30}} </Day> 
          <Hour> 15}} </Hour> 
          <Minute> 7}} </Minute> 
          <Second> 1}} </Second> 
          <FormattedDate> 07/30/2013 08:07 AM}} </FormattedDate> 
        </ChangeDate> 
        <StartingAge> 0}} </StartingAge> 
        <HoursToFailure> 17.00}} </HoursToFailure> 
      </RepairReplace> 
      <RepairReplace  PartOrder = "1"  > 
        <OldPart> 
          <PartID> 3}} </PartID> 
          <PartName> Action List}} </PartName> 
          <PartNumber> Action List}} </PartNumber> 
          <PartVersion /> 
          <RetiredDate /> 
          <SerialHID> 2}} </SerialHID> 
        </OldPart> 
        <NewPart> 
          <PartID> 4}} </PartID> 
          <PartName> Action List2}} </PartName> 
          <PartNumber> Action List2}} </PartNumber> 
          <PartVersion /> 
          <RetiredDate /> 
          <SerialHID> 3}} </SerialHID> 
        </NewPart> 
        <PartFailure> 
          <FailureType> 
            {{{1}}}  > 
              <Description> Collateral Failure}} </Description> 
            </Issue> 
          </FailureType> 
        </PartFailure> 
        <FailureAnalyses /> 
        <PartDisposition> 
          {{{1}}} 
             1}}
            <Description> Send to Reman}} </Description> 
          </Issue> 
        </PartDisposition> 
        <RMAReceivedDate /> 
        <ChangeDate> 
          <Year> 2013}} </Year> 
          <Month> 7}} </Month> 
          <Day> 31}} </Day> 
          <Hour> 23}} </Hour> 
          <Minute> 2}} </Minute> 
          <Second> 44}} </Second> 
          <FormattedDate> 07/31/2013 04:02 PM}} </FormattedDate> 
        </ChangeDate> 
        <StartingAge> 0}} </StartingAge> 
        <HoursToFailure> 17.00}} </HoursToFailure> 
      </RepairReplace> 
    </RepairReplaces> 
    <Criticalities> 
      <Criticality> 
        <SelectedCriticalityIssue> 
          {{{1}}}  > 
             1}}  
            <Description> Value 1}} </Description> 
          </Issue> 
        </SelectedCriticalityIssue> 
        <CriticalityType> 
          <CritTypeName> Criticality Example}} </CritTypeName> 
          <CritTypeDescription> Criticality Example }} </CritTypeDescription> 
        </CriticalityType> 
        <CriticalityStep> 1}} </CriticalityStep> 
        <CriticalityDisplayOrder> 2}} </CriticalityDisplayOrder> 
      </Criticality> 
     </Criticalities> 
    <TeamMembers> 
      <TeamMember> 
        <MemberUser> 
          <FirstName> Bob}} </FirstName> 
          <LastName> User }} </LastName> 
          <Login> BUSER}} </Login> 
        </MemberUser> 
        <MemberRole> 
          {{{1}}}  > 
            <Description> Software Engineer}} </Description> 
          </Issue> 
        </MemberRole> 
      </TeamMember> 
      <TeamMember> 
        <MemberUser> 
          <FirstName> Sam}} </FirstName> 
          <LastName> User}} </LastName> 
          <Login> SUSER}} </Login> 
        </MemberUser> 
        <MemberRole> 
          {{{1}}}  > 
            <Description> Project Lead}} </Description> 
          </Issue> 
        </MemberRole> 
      </TeamMember> 
    </TeamMembers> 
    <Actions /> 
    <Details /> 
  </Incident> 

</Incidents>