Actions.Action

XML Element

<Action>

<ActionType>

<ActionTypeID />

<Description />

</ActionType>

<AssignedType>

<AssignedID />

<Description />

</AssignedType>

<ActionDescription />

<ActionResult />

<DueDate>

<Year />

<Month />

<Day />

<Hour />

<Minute />

<Second />

<FormattedDate />

</DueDate>

<ActionOwner>

<FirstName />

<LastName />

<Login />

</ActionOwner>

<StartDate>

<Year />

<Month />

<Day />

<Hour />

<Minute />

<Second />

<FormattedDate />

</StartDate>

<CompleteDate>

<Year />

<Month />

<Day />

<Hour />

<Minute />

<Second />

<FormattedDate />

</CompleteDate>

<SentEmailNoticeDate>

<Year />

<Month />

<Day />

<Hour />

<Minute />

<Second />

<FormattedDate />

<SentEmailNoticeDate>

<Creator>

<FirstName />

<LastName />

<Login />

</Creator>

<Details />

</Action>

Description

• The ActionType Element is required and must contain either an ActionTypeID or Description element.

The combination of the ActionTypeID and/or Description values must match an existing Action Type. Standard Action Types:

Standard Action Types:
 ID      Description
 1      Problem Description
 2      Containment Description
 3      Root Cause Analysis
 4      Root Cause Verification
 5       Corrective
 6       Implementation
 7       Prevent Recurrence
 8       Incident Action
 9       Project Action
 10     Failure Analysis Action
 11     CSI Action

• The AssignedType element is optional. Export only.

• The ActionDescription element is required. Maximum of 2000 characters allowed.

• The ActionResult element is optional. Maximum of 2000 characters allowed.

• The DueDate element is required and must contain a valid date.

• The ActionOwner element is required. The Login element value must match an existing valid user.

• The StartDate element is required and must contain a valid date.

• The CompletedDate element is optional and, if present, must contain a valid date.

• The SentEmailNotice element is optional and, if present, must contain a valid date.

• The Creator element is required. The Login element value must match an existing valid user.

Update (Incident): An action will be updated if its ActionID matches an original ActionID and if any of the following values differ from the original: ActionType, ActionDescription, ActionResult, DueDate, Owner, StartDate, CompleteDate, SentEmailNoticeDate, Creator. If the ActionID does not match an original ActionID, UpdateOnly is disabled and the action will be inserted if it is valid.