Problem.ProcessStatus: Difference between revisions
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John Leavitt (talk | contribs) m (Protected "Problem.ProcessStatus" ([edit=sysop] (indefinite) [move=sysop] (indefinite))) |
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Revision as of 17:41, 4 December 2013
XML Element
<ProcessStatus>
- <Issue IssueTypeID=”6”>
- <Description />
- </Issue>
</ProcessStatus>
Description
- The ProcessStatus element is optional and, if present, must contain an existing valid issue with an IssueTypeID equal to 6 (PRR Status). This element will not be populated if the Problem is closed.
PRR Status Issues:
Code Description
01 Define – Define the Team
02 Describe the Problem
03 Develop Containment
04 Define and Verify Root Cause
05 Determine Corrective Action(s)
06 Verify Corrective Actions(s)
07 Prevent Recurrence
08 Additional Comments