Incident: Difference between revisions
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{{Template:XFRACAS.Blue|<UnderWarranty>}}{{Template:XFRACAS.Black|No}}{{Template:XFRACAS.Blue|</UnderWarranty>}} | {{Template:XFRACAS.Blue|<UnderWarranty>}}{{Template:XFRACAS.Black|No}}{{Template:XFRACAS.Blue|</UnderWarranty>}} | ||
{{Template:XFRACAS.Blue|<WarrantyOverride />}} | {{Template:XFRACAS.Blue|<WarrantyOverride />}} | ||
{{Template:XFRACAS.Blue|<CustomerRequestedFeedback>}}No}}{{Template:XFRACAS.Blue|</CustomerRequestedFeedback>}} | {{Template:XFRACAS.Blue|<CustomerRequestedFeedback>}}{{Template:XFRACAS.Black|No}}{{Template:XFRACAS.Blue|</CustomerRequestedFeedback>}} | ||
{{Template:XFRACAS.Blue|<ServiceResponseDate>}} | {{Template:XFRACAS.Blue|<ServiceResponseDate>}} | ||
{{Template:XFRACAS.Blue|<Year>}}{{Template:XFRACAS.Black|2013}}{{Template:XFRACAS.Blue|</Year>}} | {{Template:XFRACAS.Blue|<Year>}}{{Template:XFRACAS.Black|2013}}{{Template:XFRACAS.Blue|</Year>}} | ||
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{{Template:XFRACAS.Blue|<Statuses>}} | {{Template:XFRACAS.Blue|<Statuses>}} | ||
{{Template:XFRACAS.Blue|<Status>}} | {{Template:XFRACAS.Blue|<Status>}} | ||
{{Template:XFRACAS.Blue|<Issue}}{{Template:XFRACAS.Red|IssueTypeID={{Template:XFRACAS.Black|"8"}}{{Template:XFRACAS.Blue|>}} | {{Template:XFRACAS.Blue|<Issue}}{{Template:XFRACAS.Red|IssueTypeID}}={{Template:XFRACAS.Black|"8"}}{{Template:XFRACAS.Blue|>}} | ||
{{Template:XFRACAS.Blue|<Code>}}{{Template:XFRACAS.Black|10}}{{Template:XFRACAS.Blue|</Code>}} | {{Template:XFRACAS.Blue|<Code>}}{{Template:XFRACAS.Black|10}}{{Template:XFRACAS.Blue|</Code>}} | ||
{{Template:XFRACAS.Blue|<Description>}}{{Template:XFRACAS.Black|Under Review}}{{Template:XFRACAS.Blue|</Description>}} | {{Template:XFRACAS.Blue|<Description>}}{{Template:XFRACAS.Black|Under Review}}{{Template:XFRACAS.Blue|</Description>}} | ||
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{{Template:XFRACAS.Blue|<Minute>}}{{Template:XFRACAS.Black|6}}{{Template:XFRACAS.Blue|</Minute>}} | {{Template:XFRACAS.Blue|<Minute>}}{{Template:XFRACAS.Black|6}}{{Template:XFRACAS.Blue|</Minute>}} | ||
{{Template:XFRACAS.Blue|<Second>}}{{Template:XFRACAS.Black|59}}{{Template:XFRACAS.Blue|</Second>}} | {{Template:XFRACAS.Blue|<Second>}}{{Template:XFRACAS.Black|59}}{{Template:XFRACAS.Blue|</Second>}} | ||
{{Template:XFRACAS.Blue|<FormattedDate>}}07/30/2013 08:06 AM}}{{Template:XFRACAS.Blue|</FormattedDate>}} | {{Template:XFRACAS.Blue|<FormattedDate>}}{{Template:XFRACAS.Black|07/30/2013 08:06 AM}}{{Template:XFRACAS.Blue|</FormattedDate>}} | ||
{{Template:XFRACAS.Blue|</Date>}} | {{Template:XFRACAS.Blue|</Date>}} | ||
{{Template:XFRACAS.Blue|<Retired>}}{{Template:XFRACAS.Black|Yes}}{{Template:XFRACAS.Blue|</Retired>}} | {{Template:XFRACAS.Blue|<Retired>}}{{Template:XFRACAS.Black|Yes}}{{Template:XFRACAS.Blue|</Retired>}} | ||
Revision as of 18:28, 16 October 2013
XML Elements
- IncidentID
- Title
- Entity
- Creator
- Owner
- AssignedProblems
- Type
- ASPFieldServiceTech
- OccurrenceDate
- CreatedDate
- CloseDate
- RepairDurationTime
- ResponseTime
- DownTimeForService
- CustomerSupportNumber
- TopLevelPart
- ResponsibleParts
- ResponsiblePart
- Chargeable
- UnderWarranty
- WarrantyOverride
- CustomerRequestedFeedback
- Statuses
- Status
- Categories
- Category
- SystemStatuses
- SystemStatus
- ReportTypes
- ReportType
- SystemStatus
- RepairReplace
- ActualCriticality
- PotentialCriticality
- Criticality
- Team Members
- Actions
- Details
{{{1}}} </PartID>
<PartName> XFRACAS </PartName> <PartNumber> XFRACAS </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 1 </SerialHID> <SerialNumber> 1 </SerialNumber> <HID> 1 </HID> <TimeMetric1> 17 </TimeMetric1> <TimeMetric2> 245 </TimeMetric2> <TimeMetric3> 2222 </TimeMetric3> </TopLevelPart> <ResponsibleParts> <ResponsiblePart> <Part> <PartID> 2 </PartID> <PartName> Action </PartName> <PartNumber> Action </PartNumber> <PartVersion /> <RetiredDate /> </Part> <ResponsibleUser /> </ResponsiblePart> </ResponsibleParts> <Chargeable> No </Chargeable> <UnderWarranty> No </UnderWarranty> <WarrantyOverride /> <CustomerRequestedFeedback> No </CustomerRequestedFeedback> <ServiceResponseDate> <Year> 2013 </Year> <Month> 8 </Month> <Day> 7 </Day> <Hour> 23 </Hour> <Minute> 52 </Minute> <Second> 0 </Second> <FormattedDate> 08/07/2013 04:52 PM </FormattedDate> </ServiceResponseDate> <UnitLocation> AGCO </UnitLocation> <Address> <AddressLine1> 123 Fake St. </AddressLine1> <AddressLine2 /> <City> Tucson </City> <State> Arizona </State> <Country> United States </Country> <ZipCode> 85710 </ZipCode> <Location> TUS </Location> </Address> <Statuses> <Status> <Issue IssueTypeID = "8" >10<Description> Under Review </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 7 </Month> <Day> 1 </Day> <Hour> 15 </Hour> <Minute> 49 </Minute> <Second> 34 </Second> <FormattedDate> 07/01/2013 08:49 AM </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </UpdatedBy> <Retired> No </Retired> </Status> <Status> <Issue IssueTypeID = "8" >01<Description> Open/New </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 6 </Month> <Day> 17 </Day> <Hour> 20 </Hour> <Minute> 21 </Minute> <Second> 51 </Second> <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </UpdatedBy> <Retired> Yes </Retired> </Status> </Statuses> <Categories> <Category> <Issue IssueTypeID = "21" > <Description> Cleanup </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 6 </Month> <Day> 17 </Day> <Hour> 20 </Hour> <Minute> 21 </Minute> <Second> 51 </Second> <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </UpdatedBy> <Retired> No </Retired> <Chargeable> No </Chargeable> </Category> </Categories> <SystemStatuses> <SystemStatus> <Issue IssueTypeID = "14" >40<Description> Running </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 8 </Month> <Day> 2 </Day> <Hour> 15 </Hour> <Minute> 39 </Minute> <Second> 16 </Second> <FormattedDate> 08/02/2013 08:39 AM}} </FormattedDate> </Date> <Retired> No </Retired> </SystemStatus> <SystemStatus> <Issue IssueTypeID = "14" >40<Description> Running </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 7 </Month> <Day> 30 </Day> <Hour> 15 </Hour> <Minute> 6 </Minute> <Second> 59 </Second> <FormattedDate> 07/30/2013 08:06 AM </FormattedDate> </Date> <Retired> Yes </Retired> </SystemStatus> <SystemStatus> </SystemStatuses> <ReportTypes> <ReportType> <Issue IssueTypeIDa = "38" > <Description> Prerelease or Staging </Description> </Issue> <Date> <Year> 2013 </Year> <Month> 6 </Month> <Day> 17 </Day> <Hour> 20 </Hour> <Minute> 21 </Minute> <Second> 51 </Second> <FormattedDate> 06/17/2013 01:21 PM </FormattedDate> </Date> <UpdatedBy> <FirstName> Joe </FirstName> <LastName> User </LastName> <Login> JUSER </Login> </UpdatedBy> <Retired> No </Retired> </ReportType> </ReportTypes> <RepairReplaces> <RepairReplace PartOrder = "0" > <OldPart> <PartID> 1 </PartID> <PartName> XFRACAS </PartName> <PartNumber> XFRACAS </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 1 </SerialHID> <SerialNumber> 1 </SerialNumber> </OldPart> <FailureAnalyses /> <PartDisposition /> <RMAReceivedDate /> <ChangeDate> <Year> 2013 </Year> <Month> 7 </Month> <Day> 30 </Day> <Hour> 15 </Hour> <Minute> 7 </Minute> <Second> 1 </Second> <FormattedDate> 07/30/2013 08:07 AM </FormattedDate> </ChangeDate> <StartingAge> 0 </StartingAge> <HoursToFailure> 17.00 </HoursToFailure> </RepairReplace> <RepairReplace PartOrder = "1" > <OldPart> <PartID> 3 </PartID> <PartName> Action List </PartName> <PartNumber> Action List </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 2 </SerialHID> </OldPart> <NewPart> <PartID> 4 </PartID> <PartName> Action List2 </PartName> <PartNumber> Action List2 </PartNumber> <PartVersion /> <RetiredDate /> <SerialHID> 3 </SerialHID> </NewPart> <PartFailure> <FailureType> <Issue IssueTypeID = "23" > <Description> Collateral Failure </Description> </Issue> </FailureType> </PartFailure> <FailureAnalyses /> <PartDisposition> <Issue IssueTypeID = "13">1}} <Description> Send to Reman </Description> </Issue> </PartDisposition> <RMAReceivedDate /> <ChangeDate> <Year> 2013 </Year> <Month> 7 </Month> <Day> 31 </Day> <Hour> 23 </Hour> <Minute> 2 </Minute> <Second> 44 </Second> <FormattedDate> 07/31/2013 04:02 PM}} </FormattedDate> </ChangeDate> <StartingAge> 0 </StartingAge> <HoursToFailure> 17.00 </HoursToFailure> </RepairReplace> </RepairReplaces> <Criticalities> <Criticality> <SelectedCriticalityIssue> <Issue IssueTypeID = "1000" >1<Description> Value 1 </Description> </Issue> </SelectedCriticalityIssue> <CriticalityType> <CritTypeName> Criticality Example </CritTypeName> <CritTypeDescription> Criticality Example </CritTypeDescription> </CriticalityType> <CriticalityStep> 1 </CriticalityStep> <CriticalityDisplayOrder> 2 </CriticalityDisplayOrder> </Criticality> </Criticalities> <TeamMembers> <TeamMember> <MemberUser> <FirstName> Bob </FirstName> <LastName> User </LastName> <Login> BUSER </Login> </MemberUser> <MemberRole> <Issue IssueTypeID = "50" > <Description> Software Engineer </Description> </Issue> </MemberRole> </TeamMember> <TeamMember> <MemberUser> <FirstName> Sam </FirstName> <LastName> User </LastName> <Login> SUSER </Login> </MemberUser> <MemberRole> <Issue IssueTypeID = "50" > <Description> Project Lead </Description> </Issue> </MemberRole> </TeamMember> </TeamMembers> <Actions /> <Details /> </Incident>
</Incidents>