Incident

XML Elements

• IncidentID
• Title
• Entity
• Creator
• Owner
• AssignedProblems
• Type
• ASPFieldServiceTech
• OccurrenceDate
• CreatedDate
• CloseDate
• RepairDurationTime
• ResponseTime
• DownTimeForService
• CustomerSupportNumber
• TopLevelPart
• ResponsibleParts
• ResponsiblePart
• Chargeable
• UnderWarranty
• WarrantyOverride
• CustomerRequestedFeedback
• Statuses
• Status
• Categories
• Category
• SystemStatuses
• SystemStatus
• ReportTypes
• ReportType
• SystemStatus
• RepairReplace
• ActualCriticality
• PotentialCriticality
• Criticality
• Team Members
• Actions
• Details

{{{1}}} <!DOCTYPE Incidents SYSTEM "Incident.dtd"[]>}} <Incidents xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">}}

  <ExportData> 
    <ReportGenerated> 09/14/2013 03:35 PM</ReportGenerated>}}
    <GeneratedBy> 
      <FirstName>  </FirstName>}}
      <LastName>  </LastName>}}
      <Login> </Login>}}
    </GeneratedBy> 
    <GMTOffset> -7</GMTOffset>}}
  </ExportData> 
  <Incident> 
    <IncidentID> TI-1</IncidentID>}}
    <Title> Test Incident</Title>}}
    <Entity> 
      <EntityID> 1</EntityID>}}
      <EntityName> Test Entity</EntityName>}}
    </Entity> 
    <Creator> 
      <FirstName> Joe</FirstName>}}
      <LastName> User</LastName>}}
      <Login> JUSER</Login>}}
    </Creator> 
    <Owner> 
      <FirstName> Sam</FirstName>}}
      <LastName> User</LastName>}}
      <Login> SUSER</Login>}}
    </Owner> 
    <AssignedProblems> 
      <ProblemID> PR-1</ProblemID>}}
    </AssignedProblems> 
    <Type> 
      {{{1}}} 
        <Description> Serialized Incident</Description>}}
     </Issue>}}
    </Type> 
    <ASPFieldServiceTech> 
      <CustomerID> 1</CustomerID>}}
      <FirstName> Sally</FirstName>}}
      <LastName> User</LastName>}}
    </ASPFieldServiceTech> 
    <OccurrenceDate> 
      <Year> 2013</Year>}}
      <Month> 6</Month>}}
      <Day> 19</Day>}}
      <Hour> 20</Hour>}}
      <Minute> 21</Minute>}}
      <Second> 0</Second>}}
      <FormattedDate> 06/19/2013 01:21 PM</FormattedDate>}}
    </OccurrenceDate> 	
    <CreatedDate> 
      <Year> 2013</Year>}}
      <Month> 6</Month>}}
      <Day> 17</Day>}}
      <Hour> 20</Hour>}}
      <Minute> 21</Minute>}}
      <Second> 51</Second>}}
      <FormattedDate> 06/17/2013 01:21 PM</FormattedDate>}}
    </CreatedDate> 
    <CloseDate /> 
    <ResponseTime> 1170</ResponseTime>}}
    <DownTimeForService> 1175</DownTimeForService>}}
    <RepairDurationTime> 12</RepairDurationTime>}}
    <CustomerSupportNumber> CSI-1</CustomerSupportNumber>}}
    <TopLevelPart> 
      <PartID> 1</PartID>}}
      <PartName> XFRACAS</PartName>}}
      <PartNumber> XFRACAS</PartNumber>}}
      <PartVersion /> 
      <RetiredDate /> 
      <SerialHID> 1</SerialHID>}}
      <SerialNumber> 1</SerialNumber>}}
      <HID> 1</HID>}}
      <TimeMetric1> 17</TimeMetric1>}}
      <TimeMetric2> 245</TimeMetric2>}}
      <TimeMetric3> 2222</TimeMetric3>}}
    </TopLevelPart> 
    <ResponsibleParts> 
      <ResponsiblePart> 
        <Part> 
          <PartID> 2</PartID>}}
          <PartName> Action</PartName>}}
          <PartNumber> Action</PartNumber>}}
          <PartVersion /> 
          <RetiredDate /> 
        </Part> 
        <ResponsibleUser /> 
      </ResponsiblePart> 
    </ResponsibleParts> 
    <Chargeable> No</Chargeable>}}
    <UnderWarranty> No</UnderWarranty>}}
    <WarrantyOverride /> 
    <CustomerRequestedFeedback> No</CustomerRequestedFeedback>}}
    <ServiceResponseDate> 
      <Year> 2013</Year>}}
      <Month> 8</Month>}}
      <Day> 7</Day>}}
      <Hour> 23</Hour>}}
      <Minute> 52</Minute>}}
      <Second> 0</Second>}}
      <FormattedDate> 08/07/2013 04:52 PM</FormattedDate>}}
    </ServiceResponseDate> 
    <UnitLocation> AGCO</UnitLocation>}}
    <Address> 
      <AddressLine1> 123 Fake St.</AddressLine1>}}
      <AddressLine2 /> 
      <City> Tucson </City>}}
      <State> Arizona</State>}}
      <Country> United States</Country>}}
      <ZipCode> 85710</ZipCode>}}
      <Location> TUS</Location>}}
    </Address> 
   <Statuses> 
      <Status> 
        {{{1}}} 
           10}}
          <Description> Under Review</Description>}}
        </Issue> 
        <Date> 
          <Year> 2013</Year>}}
          <Month> 7</Month>}}
          <Day> 1</Day>}}
          <Hour> 15</Hour>}}
          <Minute> 49</Minute>}}
          <Second> 34</Second>}}
          <FormattedDate> 07/01/2013 08:49 AM</FormattedDate>}}
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe</FirstName>}}
          <LastName> User</LastName>}}
          <Login> JUSER</Login>}}
        </UpdatedBy> 
        <Retired> No</Retired>}}
      </Status> 
      <Status> 
        {{{1}}} 
           01}}
          <Description> Open/New</Description>}}
        </Issue> 
        <Date> 
          <Year> 2013</Year>}}
          <Month> 6</Month>}}
          <Day> 17</Day>}}
          <Hour> 20</Hour>}}
          <Minute> 21</Minute>}}
          <Second> 51</Second>}}
          <FormattedDate> 06/17/2013 01:21 PM</FormattedDate>}}
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe </FirstName>}}
          <LastName> User</LastName>}}
          <Login> JUSER</Login>}}
        </UpdatedBy> 
        <Retired> Yes</Retired>}}
      </Status> 
    </Statuses> 
    <Categories> 
      <Category> 
        {{{1}}} 
          <Description> Cleanup</Description>}}
        </Issue> 
        <Date> 
          <Year> 2013</Year>}}
          <Month> 6</Month>}}
          <Day> 17</Day>}}
          <Hour> 20</Hour>}}
          <Minute> 21</Minute>}}
          <Second> 51</Second>}}
          <FormattedDate> 06/17/2013 01:21 PM</FormattedDate>}}
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe</FirstName>}}
          <LastName> User</LastName>}}
          <Login> JUSER</Login>}}
        </UpdatedBy> 
        <Retired> No</Retired>}}
        <Chargeable> No</Chargeable>}}
      </Category> 
    </Categories> 
   <SystemStatuses> 
      <SystemStatus> 
        {{{1}}} 
           40}}
          <Description> Running</Description>}}
        </Issue> 
        <Date> 
          <Year> 2013</Year>}}
          <Month> 8</Month>}}
          <Day> 2</Day>}}
          <Hour> 15</Hour>}}
          <Minute> 39</Minute>}}
          <Second> 16</Second>}}
          <FormattedDate> 08/02/2013 08:39 AM</FormattedDate>}}
        </Date> 
        <Retired> No</Retired>}}
      </SystemStatus> 
      <SystemStatus> 
        {{{1}}} 
           40}}
          <Description> Running</Description>}}
        </Issue> 
        <Date> 
          <Year> 2013</Year>}}
          <Month> 7</Month>}}
          <Day> 30</Day>}}
          <Hour> 15</Hour>}}
          <Minute> 6</Minute>}}
          <Second> 59</Second>}}
          <FormattedDate> 07/30/2013 08:06 AM</FormattedDate>}}
        </Date> 
        <Retired> Yes</Retired>}}
      </SystemStatus> 
      <SystemStatus> 
     </SystemStatuses> 
     <ReportTypes> 
      <ReportType> 
        {{{1}}} 
          <Description> Prerelease or Staging</Description>}}
        </Issue> 
        <Date> 
          <Year> 2013</Year>}}
          <Month> 6</Month>}}
          <Day> 17</Day>}}
          <Hour> 20</Hour>}}
          <Minute> 21</Minute>}}
          <Second> 51</Second>}}
          <FormattedDate> 06/17/2013 01:21 PM</FormattedDate>}}
        </Date> 
        <UpdatedBy> 
          <FirstName> Joe</FirstName>}}
          <LastName> User</LastName>}}
          <Login> JUSER</Login>}}
        </UpdatedBy> 
        <Retired> No</Retired>}}
      </ReportType> 
    </ReportTypes> 
    <RepairReplaces> 
      {{{1}}} 
        <OldPart> 
          <PartID> 1</PartID>}}
          <PartName> XFRACAS</PartName>}}
          <PartNumber> XFRACAS</PartNumber>}}
          <PartVersion /> 
          <RetiredDate /> 
          <SerialHID> 1</SerialHID>}}
          <SerialNumber> 1</SerialNumber>}}
        </OldPart> 
        <FailureAnalyses /> 
        <PartDisposition /> 
        <RMAReceivedDate /> 
        <ChangeDate> 
          <Year> 2013</Year>}}
          <Month> 7</Month>}}
          <Day> 30</Day>}}
          <Hour> 15</Hour>}}
          <Minute> 7</Minute>}}
          <Second> 1</Second>}}
          <FormattedDate> 07/30/2013 08:07 AM</FormattedDate>}}
        </ChangeDate> 
        <StartingAge> 0</StartingAge>}}
        <HoursToFailure> 17.00</HoursToFailure>}}
      </RepairReplace> 
      {{{1}}} 
        <OldPart> 
          <PartID> 3</PartID>}}
          <PartName> Action List</PartName>}}
          <PartNumber> Action List</PartNumber>}}
          <PartVersion /> 
          <RetiredDate /> 
          <SerialHID> 2</SerialHID>}}
        </OldPart> 
        <NewPart> 
          <PartID> 4</PartID>}}
          <PartName> Action List<2/PartName>}}
          <PartNumber> Action List2</PartNumber>}}
          <PartVersion /> 
          <RetiredDate /> 
          <SerialHID> 3</SerialHID>}}
        </NewPart> 
        <PartFailure> 
          <FailureType> 
            {{{1}}} 
              <Description> Collateral Failure</Description>}}
            </Issue> 
          </FailureType> 
        </PartFailure> 
        <FailureAnalyses /> 
        <PartDisposition> 
          {{{1}}} 
             1}}
            <Description> Send to Reman</Description>}}
          </Issue> 
        </PartDisposition> 
        <RMAReceivedDate /> 
        <ChangeDate> 
          <Year> 2013</Year>}}
          <Month> 7</Month>}}
          <Day> 31</Day>}}
          <Hour> 23</Hour>}}
          <Minute> 2</Minute>}}
          <Second> 44</Second>}}
          <FormattedDate> 07/31/2013 04:02 PM</FormattedDate>}}
        </ChangeDate> 
        <StartingAge> 0</StartingAge>}}
        <HoursToFailure> 17.00</HoursToFailure>}}
      </RepairReplace> 
    </RepairReplaces> 
    <Criticalities> 
      <Criticality> 
        <SelectedCriticalityIssue> 
          {{{1}}} 
             1}}
            <Description> Value 1</Description>}}
          </Issue> 
        </SelectedCriticalityIssue> 
        <CriticalityType> 
          <CritTypeName> Criticality Example</CritTypeName>}}
          <CritTypeDescription> Criticality Example </CritTypeDescription>}}
        </CriticalityType> 
        <CriticalityStep> 1</CriticalityStep>}}
        <CriticalityDisplayOrder> 2</CriticalityDisplayOrder>}}
      </Criticality> 
     </Criticalities> 
    <TeamMembers> 
      <TeamMember> 
        <MemberUser> 
          <FirstName> Bob</FirstName>}}
          <LastName> User </LastName>}}
          <Login> BUSER</Login>}}
        </MemberUser> 
        <MemberRole> 
          {{{1}}} 
            <Description> Software Engineer</Description>}}
          </Issue> 
        </MemberRole> 
      </TeamMember> 
      <TeamMember> 
        <MemberUser> 
          <FirstName> Sam</FirstName>}}
          <LastName> User</LastName>}}
          <Login> SUSER</Login>}}
        </MemberUser> 
        <MemberRole> 
          {{{1}}} 
            <Description> Project Lead</Description>}}
          </Issue> 
        </MemberRole> 
      </TeamMember> 
    </TeamMembers> 
    <Actions /> 
    <Details /> 
  </Incident> 

</Incidents>