Incident - Revision history

Melinda Caroline: Redirected page to XFRACAS XML Import Documentation

2015-07-28T16:18:30Z

Redirected page to XFRACAS XML Import Documentation

John Leavitt: /* Incident Sample */

2015-04-21T23:13:47Z

Incident Sample

← Older revision		Revision as of 23:13, 21 April 2015
Line 510:		Line 510:
	::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}		::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}
	::{{Template:XFRACAS.Blue\|<[[Actions]]/>}}		::{{Template:XFRACAS.Blue\|<[[Actions]]/>}}
	::{{Template:XFRACAS.Blue\|<[[Details]]/>}}		::{{Template:XFRACAS.Blue\|<[[Insert Details\|Details]]/>}}
	:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}		:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}

John Leavitt: /* XML Elements */

2015-04-21T23:09:05Z

XML Elements

← Older revision		Revision as of 23:09, 21 April 2015
Line 45:		Line 45:
	*[[Team Members]]		*[[Team Members]]
	*[[Actions]]		*[[Actions]]
	*[[Details]]		*[[Insert Details\|Details]]

	===Incident Sample===		===Incident Sample===

John Leavitt: /* Incident Sample */

2015-04-21T17:59:06Z

Incident Sample

← Older revision		Revision as of 17:59, 21 April 2015
Line 475:		Line 475:
	:::{{Template:XFRACAS.Blue\|</[[Criticality Element\|'''Criticality''']]>}}		:::{{Template:XFRACAS.Blue\|</[[Criticality Element\|'''Criticality''']]>}}
	::{{Template:XFRACAS.Blue\|</[[Criticality.Criticalities\|'''Criticalities''']]>}}		::{{Template:XFRACAS.Blue\|</[[Criticality.Criticalities\|'''Criticalities''']]>}}
			::<font color=blue><!—</font>{{APIComment\|The TeamMembers element may contain zero or more TeamMember elements.}}
			::<font color=blue><!—</font>{{APIComment\|A team member will be updated if the MemberUser matches an original team member. MemberUser and the MemberRole differs.}}
			::<font color=blue><!—</font>{{APIComment\|If the UpdateOnly setting is disabled, team members that do not have a corresponding original team member will be inserted. The member user must be unique across team members. }}
			::<font color=blue><!—</font>{{APIComment\|If the UpdateOnly setting is enabled and no orginal team members are found, no new team members will be inserted.}}
	::{{Template:XFRACAS.Blue\|<TeamMembers>}}		::{{Template:XFRACAS.Blue\|<TeamMembers>}}
	:::{{Template:XFRACAS.Blue\|<TeamMember>}}		:::{{Template:XFRACAS.Blue\|<TeamMember>}}
Line 483:		Line 487:
	:::::'''<font color=Blue><Login></font><font color=black>Buser</font><font color=Blue></Login></font>'''		:::::'''<font color=Blue><Login></font><font color=black>Buser</font><font color=Blue></Login></font>'''
	::::{{Template:XFRACAS.Blue\|</MemberUser>}}		::::{{Template:XFRACAS.Blue\|</MemberUser>}}
			::::<font color=blue><!—</font>{{APIComment\|The MemberRole element is required, and must be a [[Valid Issue]] with an IssueTypeId equal to 50 (Team Member Role).}}
	::::{{Template:XFRACAS.Blue\|<MemberRole>}}		::::{{Template:XFRACAS.Blue\|<MemberRole>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}
Line 496:		Line 501:
	:::::'''<font color=Blue><Login></font><font color=black>pUser</font><font color=Blue></Login></font>'''		:::::'''<font color=Blue><Login></font><font color=black>pUser</font><font color=Blue></Login></font>'''
	::::{{Template:XFRACAS.Blue\|</MemberUser>}}		::::{{Template:XFRACAS.Blue\|</MemberUser>}}
			::::<font color=blue><!—</font>{{APIComment\|The MemberRole element is required, and must be a [[Valid Issue]] with an IssueTypeId equal to 50 (Team Member Role).}}
	::::{{Template:XFRACAS.Blue\|<MemberRole>}}		::::{{Template:XFRACAS.Blue\|<MemberRole>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}} {{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}} {{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}
Line 503:		Line 509:
	:::{{Template:XFRACAS.Blue\|</TeamMember>}}		:::{{Template:XFRACAS.Blue\|</TeamMember>}}
	::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}		::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}
	::{{Template:XFRACAS.Blue\|<[[Actions]] />}}		::{{Template:XFRACAS.Blue\|<[[Actions]]/>}}
	::{{Template:XFRACAS.Blue\|<[[Details]]/>}}		::{{Template:XFRACAS.Blue\|<[[Details]]/>}}
	:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}		:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}

John Leavitt: /* Incident Sample */

2015-04-21T17:48:32Z

Incident Sample

← Older revision		Revision as of 17:48, 21 April 2015
Line 423:		Line 423:
	::::{{Template:XFRACAS.Blue\|<PartDisposition>}}		::::{{Template:XFRACAS.Blue\|<PartDisposition>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}
	:::::<font color=Blue><Code></font>1<font color=Blue></Code></font>}}		:::::<font color=Blue><<nowiki>Code</nowiki>></font><font color=black>1</font><font color=Blue></<nowiki>Code</nowiki>></font>
	:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}
	:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}		:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}

John Leavitt: /* Incident Sample */

2015-04-21T17:46:10Z

Incident Sample

← Older revision		Revision as of 17:46, 21 April 2015
Line 423:		Line 423:
	::::{{Template:XFRACAS.Blue\|<PartDisposition>}}		::::{{Template:XFRACAS.Blue\|<PartDisposition>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}
	:::::~~{{Template:XFRACAS.~~Blue\|<Code>}}1</Code>}}		:::::<font color=Blue><Code></font>1<font color=Blue></Code></font>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}
	:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}		:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}

John Leavitt: /* Incident Sample */

2015-04-21T17:44:35Z

Incident Sample

← Older revision		Revision as of 17:44, 21 April 2015
Line 306:		Line 306:
	:::::{{Template:XFRACAS.Blue\|<Login>}}{{Template:XFRACAS.Black\|JUSER}}{{Template:XFRACAS.Blue\|</Login>}}		:::::{{Template:XFRACAS.Blue\|<Login>}}{{Template:XFRACAS.Black\|JUSER}}{{Template:XFRACAS.Blue\|</Login>}}
	::::{{Template:XFRACAS.Blue\|</UpdatedBy>}}		::::{{Template:XFRACAS.Blue\|</UpdatedBy>}}
	::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. If present must have value of "Yes" or "No". Default value is "No".}		::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. If present must have value of "Yes" or "No". Default value is "No".}}
	::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A “Yes” sets Status to Retired. A “No” sets status to not Retired.}		::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A “Yes” sets Status to Retired. A “No” sets status to not Retired.}}
	::::{{Template:XFRACAS.Blue\|<Retired>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Retired>}}		::::{{Template:XFRACAS.Blue\|<Retired>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Retired>}}
	::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Chargeable is Export only. Since IsssueTypeID is equal to 21 (Non-Chargeable), “No” is displayed.}		::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Chargeable is Export only. Since IsssueTypeID is equal to 21 (Non-Chargeable), “No” is displayed.}}
	::::{{Template:XFRACAS.Blue\|<Chargeable>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Chargeable>}}		::::{{Template:XFRACAS.Blue\|<Chargeable>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Chargeable>}}
	:::{{Template:XFRACAS.Blue\|</[[Incident.Category\|'''Category''']]>}}		:::{{Template:XFRACAS.Blue\|</[[Incident.Category\|'''Category''']]>}}

John Leavitt: /* Incident Sample */

2015-04-21T17:43:23Z

Incident Sample

← Older revision		Revision as of 17:43, 21 April 2015
Line 285:		Line 285:
	::{{Template:XFRACAS.Blue\|<[[Incident.Categories\|'''Categories''']]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.Categories\|'''Categories''']]>}}
	:::{{Template:XFRACAS.Blue\|<[[Incident.Category\|'''Category''']]>}}		:::{{Template:XFRACAS.Blue\|<[[Incident.Category\|'''Category''']]>}}
			::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Issue is required. It must be a [[Valid Issue]]. Valid Issue is described in Common Elements.}}
			::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|IssueTypeID must be set to 20 (Chargeable) or 21 (Non-Chargeable).}}
	::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"21"}}{{Template:XFRACAS.Blue\|>}}		::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"21"}}{{Template:XFRACAS.Blue\|>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}Cleanup{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}Cleanup{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}
	::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}		::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}
			::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A valid Date is required. Enter date in UTC time. A [[Valid Date]] can be seen in Common Elements.}}
	::::{{Template:XFRACAS.Blue\|<Date>}}		::::{{Template:XFRACAS.Blue\|<Date>}}
	:::::'''<font color=Blue><Year></font>2013<font color=Blue></Year></font>'''		:::::'''<font color=Blue><Year></font>2013<font color=Blue></Year></font>'''
Line 297:		Line 300:
	:::::<font color=Blue><FormattedDate></font>06/17/2013 01:21 PM<font color=Blue></FormattedDate></font>		:::::<font color=Blue><FormattedDate></font>06/17/2013 01:21 PM<font color=Blue></FormattedDate></font>
	::::{{Template:XFRACAS.Blue\|</Date>}}		::::{{Template:XFRACAS.Blue\|</Date>}}
			::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|UpdatedBy follows [[Valid User]] Logic, that can be found in Common Elements.}
	::::{{Template:XFRACAS.Blue\|<UpdatedBy>}}		::::{{Template:XFRACAS.Blue\|<UpdatedBy>}}
	:::::{{Template:XFRACAS.Blue\|<FirstName>}}{{Template:XFRACAS.Black\|Joe}}{{Template:XFRACAS.Blue\|</FirstName>}}		:::::{{Template:XFRACAS.Blue\|<FirstName>}}{{Template:XFRACAS.Black\|Joe}}{{Template:XFRACAS.Blue\|</FirstName>}}
Line 302:		Line 306:
	:::::{{Template:XFRACAS.Blue\|<Login>}}{{Template:XFRACAS.Black\|JUSER}}{{Template:XFRACAS.Blue\|</Login>}}		:::::{{Template:XFRACAS.Blue\|<Login>}}{{Template:XFRACAS.Black\|JUSER}}{{Template:XFRACAS.Blue\|</Login>}}
	::::{{Template:XFRACAS.Blue\|</UpdatedBy>}}		::::{{Template:XFRACAS.Blue\|</UpdatedBy>}}
			::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. If present must have value of "Yes" or "No". Default value is "No".}
			::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A “Yes” sets Status to Retired. A “No” sets status to not Retired.}
	::::{{Template:XFRACAS.Blue\|<Retired>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Retired>}}		::::{{Template:XFRACAS.Blue\|<Retired>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Retired>}}
			::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Chargeable is Export only. Since IsssueTypeID is equal to 21 (Non-Chargeable), “No” is displayed.}
	::::{{Template:XFRACAS.Blue\|<Chargeable>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Chargeable>}}		::::{{Template:XFRACAS.Blue\|<Chargeable>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Chargeable>}}
	:::{{Template:XFRACAS.Blue\|</[[Incident.Category\|'''Category''']]>}}		:::{{Template:XFRACAS.Blue\|</[[Incident.Category\|'''Category''']]>}}

John Leavitt: /* Incident Sample */

2015-04-16T00:02:27Z

Incident Sample

← Older revision		Revision as of 00:02, 16 April 2015
Line 259:		Line 259:
	:::{{Template:XFRACAS.Blue\|<Entity/>}}		:::{{Template:XFRACAS.Blue\|<Entity/>}}
	::{{Template:XFRACAS.Blue\|</[[Address Element\|Address]]>}}		::{{Template:XFRACAS.Blue\|</[[Address Element\|Address]]>}}
	::{{Template:XFRACAS.Blue\|<!—}}{{At least 1 non-retired Status(State) is required. There can only be 1 Status element that has a Retired element with a value "No".}}		::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|At least 1 non-retired Status(State) is required. There can only be 1 Status element that has a Retired element with a value "No".}}
	::{{Template:XFRACAS.Blue\|<[[Incident.Statuses\|'''Statuses''']]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.Statuses\|'''Statuses''']]>}}
	:::{{Template:XFRACAS.Blue\|<[[Incident.Status\|'''Status''']]>}}		:::{{Template:XFRACAS.Blue\|<[[Incident.Status\|'''Status''']]>}}

John Leavitt: /* Incident Sample */

2015-04-16T00:01:37Z

Incident Sample

← Older revision		Revision as of 00:01, 16 April 2015
Line 115:		Line 115:
	::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Type must be a Serialized Incident, Simple Incident, or Part Incident.}}		::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Type must be a Serialized Incident, Simple Incident, or Part Incident.}}
	::{{Template:XFRACAS.Blue\|<[[Incident.Type\|'''Type''']]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.Type\|'''Type''']]>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Issue is required. It must be a valid Issue. Valid Issue is described in Common Elements.}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|IssueTypeID must be set to 8 (Incident State) or 48 (Incident State Closed) if present.}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|If the IssueTypeID is not specified it will be set to 8 (Incident State)}}
	:::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"20"}}{{Template:XFRACAS.Blue\|>}}		:::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"20"}}{{Template:XFRACAS.Blue\|>}}
	::::<font color=Blue><[[Issue.Description\|Description]]></font>Serialized Incident<font color=Blue></[[Issue.Description\|Description]]></font>		::::<font color=Blue><[[Issue.Description\|Description]]></font>Serialized Incident<font color=Blue></[[Issue.Description\|Description]]></font>
Line 124:		Line 127:
	:::{{Template:XFRACAS.Blue\|<LastName>}}{{Template:XFRACAS.Black\|User}}{{Template:XFRACAS.Blue\|</LastName>}}		:::{{Template:XFRACAS.Blue\|<LastName>}}{{Template:XFRACAS.Black\|User}}{{Template:XFRACAS.Blue\|</LastName>}}
	::{{Template:XFRACAS.Blue\|</[[Incident.ASPFieldServiceTech\|ASPFieldServiceTech]]>}}		::{{Template:XFRACAS.Blue\|</[[Incident.ASPFieldServiceTech\|ASPFieldServiceTech]]>}}
	:{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Day, Month and Year are required to be a valid date.}}		::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Day, Month and Year are required to be a valid date.}}
	:{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|All Dates imported should be in UTC or GMT+0, as all data stored in the database is in UTC.}}		::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|All Dates imported should be in UTC or GMT+0, as all data stored in the database is in UTC.}}
	::{{Template:XFRACAS.Blue\|<OccuranceDate>}}		::{{Template:XFRACAS.Blue\|<OccuranceDate>}}
	:::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|4 Digit Integer.}}		:::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|4 Digit Integer.}}
Line 199:		Line 202:
	:::<font color=Blue><Details/></font>		:::<font color=Blue><Details/></font>
	::{{Template:XFRACAS.Blue\|</[[Incident.TopLevelPart\|TopLevelPart]]>}}		::{{Template:XFRACAS.Blue\|</[[Incident.TopLevelPart\|TopLevelPart]]>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|The ResponsibleParts element is required and must contain one or more ResponsiblePart elements.}}
	::{{Template:XFRACAS.Blue\|<[[Incident.ResponsibleParts\|'''ResponsibleParts''']]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.ResponsibleParts\|'''ResponsibleParts''']]>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|ResponsiblePart must contain at least one [[Valid Part]]. Valid Part can be found in the Common Elements documentation.}}
	:::{{Template:XFRACAS.Blue\|<[[Incident.ResponsiblePart\|'''ResponsiblePart''']]>}}		:::{{Template:XFRACAS.Blue\|<[[Incident.ResponsiblePart\|'''ResponsiblePart''']]>}}
	::::{{Template:XFRACAS.Blue\|<Part>}}		::::{{Template:XFRACAS.Blue\|<Part>}}
Line 206:		Line 211:
	:::::{{Template:XFRACAS.Blue\|<PartNumber>}}{{Template:XFRACAS.Black\|Action}}{{Template:XFRACAS.Blue\|</PartNumber>}}		:::::{{Template:XFRACAS.Blue\|<PartNumber>}}{{Template:XFRACAS.Black\|Action}}{{Template:XFRACAS.Blue\|</PartNumber>}}
	:::::{{Template:XFRACAS.Blue\|<PartVersion/>}}		:::::{{Template:XFRACAS.Blue\|<PartVersion/>}}
			:::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Set whether the ResponsiblePart is retired. Value should be Yes or No. Optional, default value is No.}}
	:::::{{Template:XFRACAS.Blue\|<RetiredDate/>}}		:::::{{Template:XFRACAS.Blue\|<RetiredDate/>}}
	::::{{Template:XFRACAS.Blue\|</Part>}}		::::{{Template:XFRACAS.Blue\|</Part>}}
Line 212:		Line 218:
	::{{Template:XFRACAS.Blue\|</[[Incident.ResponsibleParts\|'''ResponsibleParts''']]>}}		::{{Template:XFRACAS.Blue\|</[[Incident.ResponsibleParts\|'''ResponsibleParts''']]>}}
	::{{Template:XFRACAS.Blue\|<[[Incident.Chargeable\|Chargeable]]>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</[[Incident.Chargeable\|Chargeable]]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.Chargeable\|Chargeable]]>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</[[Incident.Chargeable\|Chargeable]]>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. Value must be Yes or No if present. The default value is “Null.”}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A value of “Yes” incidates the part is under warranty. A Value of “No” indicates it is not under warranty.}}
	::{{Template:XFRACAS.Blue\|<[[Incident.UnderWarranty\|UnderWarranty]]>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</[[Incident.UnderWarranty\|UnderWarranty]]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.UnderWarranty\|UnderWarranty]]>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</[[Incident.UnderWarranty\|UnderWarranty]]>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. Value must be Yes or No if present. The default value is “Null.”}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A value of “Yes” acts as if no warranty exists, even if it does. A Value of “No” acts as if a warranty exists, when it does.}}
	::{{Template:XFRACAS.Blue\|<[[Incident.WarrantyOverride\|WarrantyOverride]]/>}}		::{{Template:XFRACAS.Blue\|<[[Incident.WarrantyOverride\|WarrantyOverride]]/>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. Value must be Yes or No if present. The default value is “Null.” This can be updated with a new value.}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A value of “Yes” shows that the customer requested feedback. A Value of “No” shows that the customer did not.}}
	::{{Template:XFRACAS.Blue\|<[[Incident.CustomerRequestedFeedback\|CustomerRequestedFeedback]]>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</[[Incident.CustomerRequestedFeedback\|CustomerRequestedFeedback]]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.CustomerRequestedFeedback\|CustomerRequestedFeedback]]>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</[[Incident.CustomerRequestedFeedback\|CustomerRequestedFeedback]]>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. Enter date in UTC time. This must be a [[Valid Date]]. Valid Date is defined in Common Elements.}}
	::{{Template:XFRACAS.Blue\|<ServiceResponseDate>}}		::{{Template:XFRACAS.Blue\|<ServiceResponseDate>}}
	:::{{Template:XFRACAS.Blue\|<Year>}}{{Template:XFRACAS.Black\|2013}}{{Template:XFRACAS.Blue\|</Year>}}		:::{{Template:XFRACAS.Blue\|<Year>}}{{Template:XFRACAS.Black\|2013}}{{Template:XFRACAS.Blue\|</Year>}}
Line 246:		Line 259:
	:::{{Template:XFRACAS.Blue\|<Entity/>}}		:::{{Template:XFRACAS.Blue\|<Entity/>}}
	::{{Template:XFRACAS.Blue\|</[[Address Element\|Address]]>}}		::{{Template:XFRACAS.Blue\|</[[Address Element\|Address]]>}}
			::{{Template:XFRACAS.Blue\|<!—}}{{At least 1 non-retired Status(State) is required. There can only be 1 Status element that has a Retired element with a value "No".}}
	::{{Template:XFRACAS.Blue\|<[[Incident.Statuses\|'''Statuses''']]>}}		::{{Template:XFRACAS.Blue\|<[[Incident.Statuses\|'''Statuses''']]>}}
	:::{{Template:XFRACAS.Blue\|<[[Incident.Status\|'''Status''']]>}}		:::{{Template:XFRACAS.Blue\|<[[Incident.Status\|'''Status''']]>}}

← Older revision		Revision as of 23:13, 21 April 2015
Line 510:		Line 510:
	::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}		::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}
	::{{Template:XFRACAS.Blue\|<[[Actions]]/>}}		::{{Template:XFRACAS.Blue\|<[[Actions]]/>}}
	::{{Template:XFRACAS.Blue\|<[[Details]]/>}}		::{{Template:XFRACAS.Blue\|<[[Insert Details\|Details]]/>}}
	:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}		:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}

← Older revision		Revision as of 17:59, 21 April 2015
Line 475:		Line 475:
	:::{{Template:XFRACAS.Blue\|</[[Criticality Element\|'''Criticality''']]>}}		:::{{Template:XFRACAS.Blue\|</[[Criticality Element\|'''Criticality''']]>}}
	::{{Template:XFRACAS.Blue\|</[[Criticality.Criticalities\|'''Criticalities''']]>}}		::{{Template:XFRACAS.Blue\|</[[Criticality.Criticalities\|'''Criticalities''']]>}}
			::<font color=blue><!—</font>{{APIComment\|The TeamMembers element may contain zero or more TeamMember elements.}}
			::<font color=blue><!—</font>{{APIComment\|A team member will be updated if the MemberUser matches an original team member. MemberUser and the MemberRole differs.}}
			::<font color=blue><!—</font>{{APIComment\|If the UpdateOnly setting is disabled, team members that do not have a corresponding original team member will be inserted. The member user must be unique across team members. }}
			::<font color=blue><!—</font>{{APIComment\|If the UpdateOnly setting is enabled and no orginal team members are found, no new team members will be inserted.}}
	::{{Template:XFRACAS.Blue\|<TeamMembers>}}		::{{Template:XFRACAS.Blue\|<TeamMembers>}}
	:::{{Template:XFRACAS.Blue\|<TeamMember>}}		:::{{Template:XFRACAS.Blue\|<TeamMember>}}
Line 483:		Line 487:
	:::::'''<font color=Blue><Login></font><font color=black>Buser</font><font color=Blue></Login></font>'''		:::::'''<font color=Blue><Login></font><font color=black>Buser</font><font color=Blue></Login></font>'''
	::::{{Template:XFRACAS.Blue\|</MemberUser>}}		::::{{Template:XFRACAS.Blue\|</MemberUser>}}
			::::<font color=blue><!—</font>{{APIComment\|The MemberRole element is required, and must be a [[Valid Issue]] with an IssueTypeId equal to 50 (Team Member Role).}}
	::::{{Template:XFRACAS.Blue\|<MemberRole>}}		::::{{Template:XFRACAS.Blue\|<MemberRole>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}
Line 496:		Line 501:
	:::::'''<font color=Blue><Login></font><font color=black>pUser</font><font color=Blue></Login></font>'''		:::::'''<font color=Blue><Login></font><font color=black>pUser</font><font color=Blue></Login></font>'''
	::::{{Template:XFRACAS.Blue\|</MemberUser>}}		::::{{Template:XFRACAS.Blue\|</MemberUser>}}
			::::<font color=blue><!—</font>{{APIComment\|The MemberRole element is required, and must be a [[Valid Issue]] with an IssueTypeId equal to 50 (Team Member Role).}}
	::::{{Template:XFRACAS.Blue\|<MemberRole>}}		::::{{Template:XFRACAS.Blue\|<MemberRole>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}} {{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}} {{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"50"}}{{Template:XFRACAS.Blue\|>}}
Line 503:		Line 509:
	:::{{Template:XFRACAS.Blue\|</TeamMember>}}		:::{{Template:XFRACAS.Blue\|</TeamMember>}}
	::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}		::{{Template:XFRACAS.Blue\|</[[Team Members\|TeamMembers]]>}}
	::{{Template:XFRACAS.Blue\|<[[Actions]] />}}		::{{Template:XFRACAS.Blue\|<[[Actions]]/>}}
	::{{Template:XFRACAS.Blue\|<[[Details]]/>}}		::{{Template:XFRACAS.Blue\|<[[Details]]/>}}
	:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}		:{{Template:XFRACAS.Blue\|</[[Problem.Incident\|Incident]]>}}

← Older revision		Revision as of 17:48, 21 April 2015
Line 423:		Line 423:
	::::{{Template:XFRACAS.Blue\|<PartDisposition>}}		::::{{Template:XFRACAS.Blue\|<PartDisposition>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}
	:::::<font color=Blue><Code></font>1<font color=Blue></Code></font>}}		:::::<font color=Blue><<nowiki>Code</nowiki>></font><font color=black>1</font><font color=Blue></<nowiki>Code</nowiki>></font>
	:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}
	:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}		:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}

← Older revision		Revision as of 17:46, 21 April 2015
Line 423:		Line 423:
	::::{{Template:XFRACAS.Blue\|<PartDisposition>}}		::::{{Template:XFRACAS.Blue\|<PartDisposition>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}		:::::{{Template:XFRACAS.Blue\|<[[Issue Element\|Issue]]}}{{Template:XFRACAS.Red\|IssueTypeID}}={{Template:XFRACAS.Black\|"13">}}
	:::::~~{{Template:XFRACAS.~~Blue\|<Code>}}1</Code>}}		:::::<font color=Blue><Code></font>1<font color=Blue></Code></font>}}
	:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}		:::::{{Template:XFRACAS.Blue\|<[[Issue.Description\|Description]]>}}{{Template:XFRACAS.Black\|Send to Reman}}{{Template:XFRACAS.Blue\|</[[Issue.Description\|Description]]>}}
	:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}		:::::{{Template:XFRACAS.Blue\|</[[Issue Element\|Issue]]>}}

← Older revision		Revision as of 17:44, 21 April 2015
Line 306:		Line 306:
	:::::{{Template:XFRACAS.Blue\|<Login>}}{{Template:XFRACAS.Black\|JUSER}}{{Template:XFRACAS.Blue\|</Login>}}		:::::{{Template:XFRACAS.Blue\|<Login>}}{{Template:XFRACAS.Black\|JUSER}}{{Template:XFRACAS.Blue\|</Login>}}
	::::{{Template:XFRACAS.Blue\|</UpdatedBy>}}		::::{{Template:XFRACAS.Blue\|</UpdatedBy>}}
	::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. If present must have value of "Yes" or "No". Default value is "No".}		::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Optional. If present must have value of "Yes" or "No". Default value is "No".}}
	::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A “Yes” sets Status to Retired. A “No” sets status to not Retired.}		::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|A “Yes” sets Status to Retired. A “No” sets status to not Retired.}}
	::::{{Template:XFRACAS.Blue\|<Retired>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Retired>}}		::::{{Template:XFRACAS.Blue\|<Retired>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Retired>}}
	::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Chargeable is Export only. Since IsssueTypeID is equal to 21 (Non-Chargeable), “No” is displayed.}		::::{{Template:XFRACAS.Blue\|<!—}}{{APIComment\|Chargeable is Export only. Since IsssueTypeID is equal to 21 (Non-Chargeable), “No” is displayed.}}
	::::{{Template:XFRACAS.Blue\|<Chargeable>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Chargeable>}}		::::{{Template:XFRACAS.Blue\|<Chargeable>}}{{Template:XFRACAS.Black\|No}}{{Template:XFRACAS.Blue\|</Chargeable>}}
	:::{{Template:XFRACAS.Blue\|</[[Incident.Category\|'''Category''']]>}}		:::{{Template:XFRACAS.Blue\|</[[Incident.Category\|'''Category''']]>}}