Incident Import Configuration

The following elements are Incident specific import settings and may be present in the ImportConfiguration below the standard ImportConfiguration elements (see Import Configuration section).

XML Elements

• InsertIncidentIssues
• UpdateTitle
• UpdateCreator
• UpdateOwner
• UpdateASPFieldServiceTech
• UpdateOccurrenceDate
• UpdateServiceResponseDate
• UpdateClosedDate
• UpdateResponsiblePart
• UpdateCustomerRequestedFeedback
• UpdateAddress
• UpdateStatuses
• UpdateCategories
• UpdateReportTypes
• UpdateSystemStatuses
• UpdateTeamMembers
• UpdateReportedRunHours
• UpdateActions
• UpdateDetails