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| {{Template:XFRACAS.XML.Import.Doc.Class|Import Types|Import Types}}
| | #REDIRECT[[XFRACAS_XML_Import_Documentation]] |
| ===XML Elements===
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| *[[Incident.IncidentID|IncidentID]]
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| *[[Incident.Title|Title]]
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| *[[Incident.Entity|Entity]]
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| *[[Incident.Creator|Creator]]
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| *[[Incident.Owner|Owner]]
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| *[[Incident.AssignedProblems|AssignedProblems]]
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| *[[Incident.Type|Type]]
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| *[[Incident.ASPFieldServiceTech|ASPFieldServiceTech]]
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| *[[Incident.OccurrenceDate|OccurrenceDate]]
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| *[[Incident.CreatedDate|CreatedDate]]
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| *[[Incident.CloseDate|CloseDate]]
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| *[[Incident.RepairDurationTime|RepairDurationTime]]
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| *[[Incident.ResponseTime|ResponseTime]]
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| *[[Incident.DownTimeForService |DownTimeForService ]]
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| *[[Incident.CustomerSupportNumber|CustomerSupportNumber]]
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| *[[Incident.TopLevelPart|TopLevelPart]]
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| *[[Incident.ResponsibleParts|ResponsibleParts]]
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| *[[Incident.ResponsiblePart|ResponsiblePart]]
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| *[[Incident.Chargeable|Chargeable]]
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| *[[Incident.UnderWarranty|UnderWarranty]]
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| *[[Incident.WarrantyOverride|WarrantyOverride]]
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| *[[Incident.CustomerRequestedFeedback|CustomerRequestedFeedback]]
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| *[[Incident.Statuses|Statuses]]
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| *[[Incident.Status|Status]]
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| | |
| {{Template:XFRACAS.Blue
| |
| ===Incident Sample===
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| <!DOCTYPE Incidents SYSTEM "Incident.dtd"[]>
| |
| <Incidents xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
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| <ExportData>
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| <ReportGenerated>09/14/2013 03:35 PM</ReportGenerated>
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| <GeneratedBy>
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| <FirstName> </FirstName>
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| <LastName> </LastName>
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| <Login></Login>
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| </GeneratedBy>
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| <GMTOffset>-7</GMTOffset>
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| </ExportData>
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| <Incident>
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| <IncidentID>TI-1</IncidentID>
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| <Title>Test Incident</Title>
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| <Entity>
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| <EntityID>1</EntityID>
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| <EntityName>Test Entity</EntityName>
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| </Entity>
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| <Creator>
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| <FirstName>Joe</FirstName>
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| <LastName>User</LastName>
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| <Login>JUSER</Login>
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| </Creator>
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| <Owner>
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| <FirstName>Sam</FirstName>
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| <LastName>User</LastName>
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| <Login>SUSER</Login>
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| </Owner>
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| <AssignedProblems>
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| <ProblemID>PR-1</ProblemID>
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| </AssignedProblems>
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| <Type>
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| <Issue IssueTypeID="20">
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| <Description>Serialized Incident</Description>
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| </Issue>
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| </Type>
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| <ASPFieldServiceTech>
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| <CustomerID>1</CustomerID>
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| <FirstName>Sally</FirstName>
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| <LastName>User</LastName>
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| </ASPFieldServiceTech>
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| <OccurrenceDate>
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| <Year>2013</Year>
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| <Month>6</Month>
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| <Day>19</Day>
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| <Hour>20</Hour>
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| <Minute>21</Minute>
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| <Second>0</Second>
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| <FormattedDate>06/19/2013 01:21 PM</FormattedDate>
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| </OccurrenceDate>
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| <CreatedDate>
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| <Year>2013</Year>
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| <Month>6</Month>
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| <Day>17</Day>
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| <Hour>20</Hour>
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| <Minute>21</Minute>
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| <Second>51</Second>
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| <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
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| </CreatedDate>
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| <CloseDate />
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| <ResponseTime>1170</ResponseTime>
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| <DownTimeForService>1175</DownTimeForService>
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| <RepairDurationTime>12</RepairDurationTime>
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| <CustomerSupportNumber>CSI-1</CustomerSupportNumber>
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| <TopLevelPart>
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| <PartID>1</PartID>
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| <PartName>XFRACAS</PartName>
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| <PartNumber>XFRACAS</PartNumber>
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| <PartVersion />
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| <RetiredDate />
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| <SerialHID>1</SerialHID>
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| <SerialNumber>1</SerialNumber>
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| <HID>1</HID>
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| <TimeMetric1>17</TimeMetric1>
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| <TimeMetric2>245</TimeMetric2>
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| <TimeMetric3>2222</TimeMetric3>
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| </TopLevelPart>
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| <ResponsibleParts>
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| <ResponsiblePart>
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| <Part>
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| <PartID>2</PartID>
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| <PartName>Action</PartName>
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| <PartNumber>Action</PartNumber>
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| <PartVersion />
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| <RetiredDate />
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| </Part>
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| <ResponsibleUser />
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| </ResponsiblePart>
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| </ResponsibleParts>
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| <Chargeable>No</Chargeable>
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| <UnderWarranty>No</UnderWarranty>
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| <WarrantyOverride />
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| <CustomerRequestedFeedback>No</CustomerRequestedFeedback>
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| <ServiceResponseDate>
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| <Year>2013</Year>
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| <Month>8</Month>
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| <Day>7</Day>
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| <Hour>23</Hour>
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| <Minute>52</Minute>
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| <Second>0</Second>
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| <FormattedDate>08/07/2013 04:52 PM</FormattedDate>
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| </ServiceResponseDate>
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| <UnitLocation>AGCO</UnitLocation>
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| <Address>
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| <AddressLine1>123 Fake St.</AddressLine1>
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| <AddressLine2 />
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| <City>Tucson </City>
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| <State>Arizona</State>
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| <Country>United States</Country>
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| <ZipCode>85710</ZipCode>
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| <Location>TUS</Location>
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| </Address>
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| <Statuses>
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| <Status>
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| <Issue IssueTypeID="8">
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| <Code>10</Code>
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| <Description>Under Review</Description>
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| </Issue>
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| <Date>
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| <Year>2013</Year>
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| <Month>7</Month>
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| <Day>1</Day>
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| <Hour>15</Hour>
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| <Minute>49</Minute>
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| <Second>34</Second>
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| <FormattedDate>07/01/2013 08:49 AM</FormattedDate>
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| </Date>
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| <UpdatedBy>
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| <FirstName>Joe</FirstName>
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| <LastName>User</LastName>
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| <Login>JUSER</Login>
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| </UpdatedBy>
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| <Retired>No</Retired>
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| </Status>
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| <Status>
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| <Issue IssueTypeID="8">
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| <Code>01</Code>
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| <Description>Open/New</Description>
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| </Issue>
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| <Date>
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| <Year>2013</Year>
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| <Month>6</Month>
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| <Day>17</Day>
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| <Hour>20</Hour>
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| <Minute>21</Minute>
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| <Second>51</Second>
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| <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
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| </Date>
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| <UpdatedBy>
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| <FirstName>Joe </FirstName>
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| <LastName>User</LastName>
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| <Login>JUSER</Login>
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| </UpdatedBy>
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| <Retired>Yes</Retired>
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| </Status>
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| </Statuses>
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| <Categories>
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| <Category>
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| <Issue IssueTypeID="21">
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| <Description>Cleanup</Description>
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| </Issue>
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| <Date>
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| <Year>2013</Year>
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| <Month>6</Month>
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| <Day>17</Day>
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| <Hour>20</Hour>
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| <Minute>21</Minute>
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| <Second>51</Second>
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| <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
| |
| </Date>
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| <UpdatedBy>
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| <FirstName>Joe</FirstName>
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| <LastName>User</LastName>
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| <Login>JUSER</Login>
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| </UpdatedBy>
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| <Retired>No</Retired>
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| <Chargeable>No</Chargeable>
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| </Category>
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| </Categories>
| |
| <SystemStatuses>
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| <SystemStatus>
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| <Issue IssueTypeID="14">
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| <Code>40</Code>
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| <Description>Running</Description>
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| </Issue>
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| <Date>
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| <Year>2013</Year>
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| <Month>8</Month>
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| <Day>2</Day>
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| <Hour>15</Hour>
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| <Minute>39</Minute>
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| <Second>16</Second>
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| <FormattedDate>08/02/2013 08:39 AM</FormattedDate>
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| </Date>
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| <Retired>No</Retired>
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| </SystemStatus>
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| <SystemStatus>
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| <Issue IssueTypeID="14">
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| <Code>40</Code>
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| <Description>Running</Description>
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| </Issue>
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| <Date>
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| <Year>2013</Year>
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| <Month>7</Month>
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| <Day>30</Day>
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| <Hour>15</Hour>
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| <Minute>6</Minute>
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| <Second>59</Second>
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| <FormattedDate>07/30/2013 08:06 AM</FormattedDate>
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| </Date>
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| <Retired>Yes</Retired>
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| </SystemStatus>
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| <SystemStatus>
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| </SystemStatuses>
| |
| <ReportTypes>
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| <ReportType>
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| <Issue IssueTypeID="38">
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| <Description>Prerelease or Staging</Description>
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| </Issue>
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| <Date>
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| <Year>2013</Year>
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| <Month>6</Month>
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| <Day>17</Day>
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| <Hour>20</Hour>
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| <Minute>21</Minute>
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| <Second>51</Second>
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| <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
| |
| </Date>
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| <UpdatedBy>
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| <FirstName>Joe</FirstName>
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| <LastName>User</LastName>
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| <Login>JUSER</Login>
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| </UpdatedBy>
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| <Retired>No</Retired>
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| </ReportType>
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| </ReportTypes>
| |
| <RepairReplaces>
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| <RepairReplace PartOrder="0">
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| <OldPart>
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| <PartID>1</PartID>
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| <PartName>XFRACAS</PartName>
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| <PartNumber>XFRACAS</PartNumber>
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| <PartVersion />
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| <RetiredDate />
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| <SerialHID>1</SerialHID>
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| <SerialNumber>1</SerialNumber>
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| </OldPart>
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| <FailureAnalyses />
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| <PartDisposition />
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| <RMAReceivedDate />
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| <ChangeDate>
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| <Year>2013</Year>
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| <Month>7</Month>
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| <Day>30</Day>
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| <Hour>15</Hour>
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| <Minute>7</Minute>
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| <Second>1</Second>
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| <FormattedDate>07/30/2013 08:07 AM</FormattedDate>
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| </ChangeDate>
| |
| <StartingAge>0</StartingAge>
| |
| <HoursToFailure>17.00</HoursToFailure>
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| </RepairReplace>
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| <RepairReplace PartOrder="1">
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| <OldPart>
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| <PartID>3</PartID>
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| <PartName>Action List</PartName>
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| <PartNumber>Action List</PartNumber>
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| <PartVersion />
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| <RetiredDate />
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| <SerialHID>2</SerialHID>
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| </OldPart>
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| <NewPart>
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| <PartID>4</PartID>
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| <PartName>Action List<2/PartName>
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| <PartNumber>Action List2</PartNumber>
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| <PartVersion />
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| <RetiredDate />
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| <SerialHID>3</SerialHID>
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| </NewPart>
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| <PartFailure>
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| <FailureType>
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| <Issue IssueTypeID="23">
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| <Description>Collateral Failure</Description>
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| </Issue>
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| </FailureType>
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| </PartFailure>
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| <FailureAnalyses />
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| <PartDisposition>
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| <Issue IssueTypeID="13">
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| <Code>1</Code>
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| <Description>Send to Reman</Description>
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| </Issue>
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| </PartDisposition>
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| <RMAReceivedDate />
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| <ChangeDate>
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| <Year>2013</Year>
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| <Month>7</Month>
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| <Day>31</Day>
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| <Hour>23</Hour>
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| <Minute>2</Minute>
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| <Second>44</Second>
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| <FormattedDate>07/31/2013 04:02 PM</FormattedDate>
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| </ChangeDate>
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| <StartingAge>0</StartingAge>
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| <HoursToFailure>17.00</HoursToFailure>
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| </RepairReplace>
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| </RepairReplaces>
| |
| <Criticalities>
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| <Criticality>
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| <SelectedCriticalityIssue>
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| <Issue IssueTypeID="1000">
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| <Code>1</Code>
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| <Description>Value 1</Description>
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| </Issue>
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| </SelectedCriticalityIssue>
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| <CriticalityType>
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| <CritTypeName>Criticality Example</CritTypeName>
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| <CritTypeDescription>Criticality Example </CritTypeDescription>
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| </CriticalityType>
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| <CriticalityStep>1</CriticalityStep>
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| <CriticalityDisplayOrder>2</CriticalityDisplayOrder>
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| </Criticality>
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| </Criticalities>
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| <TeamMembers>
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| <TeamMember>
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| <MemberUser>
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| <FirstName>Bob</FirstName>
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| <LastName>User </LastName>
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| <Login>BUSER</Login>
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| </MemberUser>
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| <MemberRole>
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| <Issue IssueTypeID="50">
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| <Description>Software Engineer</Description>
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| </Issue>
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| </MemberRole>
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| </TeamMember>
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| <TeamMember>
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| <MemberUser>
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| <FirstName>Sam</FirstName>
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| <LastName>User</LastName>
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| <Login>SUSER</Login>
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| </MemberUser>
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| <MemberRole>
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| <Issue IssueTypeID="50">
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| <Description>Project Lead</Description>
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| </Issue>
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| </MemberRole>
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| </TeamMember>
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| </TeamMembers>
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| <Actions />
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| <Details />
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| </Incident>
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| </Incidents>
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